Laura Horton

Friday 4th March: 15.00-15.45
Turbo charge your practice with a TCO

For a practice to be successful it has to be business and customer orientated. Your practice is perceived as high value to your patient's, your customer service must be outstanding.

In this session Laura Horton talks you through the role of the treatment coordinator and shows you why practices are making the step of having one team member dedicated to customer care and the responsibility of the patient’s journey from the moment they contact the practice.

Biography

Laura Horton works with dentists and their teams to increase sales and profits with proven successful methods.

Laura has worked with dentists and their teams from 2005 and since 2008 through her own company Laura Horton Consulting LTD.

Laura is the UK’s Treatment Coordinator trainer. Laura worked in practice for 13 years and has an unrivalled passion and enthusiasm for Treatment Coordination. In mid 2008 Laura left her full time practice management role.  Ever since, with her years of experience and vast amount of knowledge, Laura has been successfully implementing the treatment coordinator role into dental practices throughout the UK, helping dental practices to develop into customer focused businesses, which outperform their competition.

To find out more about Laura you can visit her website www.laurahortonconsulting.co.uk email laura@laurahortonconsulting.co.uk or contact her directly on 07912 360779.